Returns & Exchanges

At USN, we want you to be completely satisfied with your purchase. If your fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery in their original, unworn condition.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Prepare the Package

    Securely pack your items in their original packaging with all tags attached, ensuring the inclusion of the provided packing slip.

  • 3.
    Label and Ship

    Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

  • 4.
    Receive Refund or Exchange

    Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.